Ombudsman receiving calls from customers of RBC and TD who say they are being turned away
Task force involving investors, financial institutions, and auditors, will be asked to develop principles for improved disclosure
Banking regulator recommends a board-approved underwriting policy to help manage risk
Activities involving riskier exposures, which will be subject to higher capital charges, may migrate into the “shadow banking” sector
Consumer advocates call for more choice, new deal for bank customers
PwC report examines multi-generational workforce performance
UBS Securities favours Scotiabank, TD
Allowing banks to choose their own dispute resolution mechanism “a giant step backward for consumer protection”
Citigroup among those that failed
The firm’s greater reliance on wholesale funding contributed to the downgrade