Find out their values and goals so you can anticipate their needs
Watching out for your clients’ best interests, not yours, is paramount
Marsha Gerhart, counsel, Borden Ladner Gervais, gives tips on KYC, KYP and suitability for the exempt market. Gerhart drills down into the specific requirements for exempt market dealers and explains the interdependence of knowing your client, knowing the product -- and determining suitability. Gerhart spoke to Paula Virany, multimedia editor and video producer for Investment Executive, at the 2013 EMDA Exempt Market Dealers conference in Toronto.
Amendments require securities commission approval before they take effect
OSC report sets out common deficiencies uncovered in compliance reviews
Suitability issues most common topic of investor complaints investigated by OBSI
Quebec City broker conducted transactions for a deceased client over several years, and impeded an IIROC investigation
Understanding risk is key to managing expectations
The firm, its CEO and chairman admit to breaching KYC and suitability obligations
IIROC panel imposes one-year ban