Sanctions levied against Brian and Christine Malley total $600,000
How to deal with clients who have not saved enough for retirement
90% of legal cases against financial advisors involve breaches of the Know Your Client and Know Your Product rules
Changes in fashion are a reflection of how much people change — and why you should meet with clients annually to see what’s going on in their lives
The regulator’s goal is to enhance overall compliance at firms that don’t belong to a self-regulatory organization
Rebecca Cowdery, partner, Borden, Ladner Gervais, discusses the number one compliance concern according to both regulators and industry - going beyond the KYC form to truly know your client. Cowdery gives pragamtic tips on effective ways to know your client. She spoke at the Portfolio Management Association of Canada (PMAC) 2013 conference and annual general meeting in Toronto.
Mitch Anthony, President, Advisor, Insights, Inc., explains the three elements that are a must to truly get to know your client. Anthony explains that advisors must pay attention to: 1) transitions 2) defining experiences and 3) he gives tips on how to listen in an empathetic way. Anthony spoke at the Financial Planning Vision2020 Symposium in Toronto.
By not meeting the spouse or children of a well to do client, you’re losing out on growing your business
You need to understand the products you sell, explain them to clients appropriately, and ensure you chose a strategy that fit clients’ needs best
Brochure explains the need to collect personal information from clients